How to Leave Your Digital Accounts and Passwords to Family (Safely)

Free ER-Ready Kit: Emergency Health Summary, where-to-go guide and interpreter wallet cards, English and Spanish

Most of us now keep our money, photos, bills and memories behind logins. If something happened to you tomorrow, could your family find your accounts, pay the bills on autopay, and save the photos you care about? This guide walks through how to leave a clear, safe map of your digital life without writing every password on a sticky note.

Why this matters

When no one knows which accounts exist, bills keep charging, subscriptions renew, photos get lost when an account is closed for inactivity, and families spend months chasing down statements. A simple inventory, kept somewhere safe and shared with one trusted person, prevents most of that.

Step 1: Make an inventory of your accounts

List the accounts, not the passwords. For each one, write the service name, the login email or username, and what should happen to it.

  • Money: checking and savings, credit cards, retirement and investment accounts, PayPal, Venmo, Zelle and similar apps, any cryptocurrency.
  • Bills on autopay: mortgage or rent, utilities, phone, internet, insurance, car payments.
  • Subscriptions: streaming, software, memberships, deliveries, cloud storage.
  • Email: often the key to resetting everything else, so list every address you use.
  • Photos and files: iCloud, Google Photos, Dropbox, OneDrive, external drives.
  • Social media: Facebook, Instagram, LinkedIn, X, TikTok and others, with your wishes for each.
  • Devices: phone, computer, tablet, and where the unlock codes are kept.
  • Loyalty and rewards: airline miles, hotel points and store rewards, which can sometimes be transferred.

Step 2: Decide how your family will get in

Writing passwords in a notebook is risky and they change constantly. Safer options:

  • A password manager with emergency access. Many password managers let you name a trusted contact who can request access after a waiting period you choose.
  • Built-in legacy features. Apple's Legacy Contact, Google's Inactive Account Manager and Facebook's legacy contact let you decide ahead of time who can access or memorialize your account.
  • A sealed master note. If you do write down a master password or phone passcode, store it with your will or in a safe, and tell your executor where it is.

Step 3: Write down your wishes

For each account, note whether it should be closed, memorialized, transferred or downloaded first. Say which photos and files matter most and who should get copies. This is also a good place to note any domain names, online businesses or monetized accounts.

Step 4: Tell one person and keep it current

Choose one trusted person, often your executor, and tell them the inventory exists and where it is. Review it once a year, for example at tax time or on your birthday, and whenever you open or close a major account.

A simple digital accounts checklist

Category What to record
Email accounts Address, recovery phone, legacy contact set up?
Financial accounts and apps Institution, login email, autopay linked to it
Bills and subscriptions Service, monthly cost, card it charges
Photos and cloud storage Service, what's stored, who should get copies
Social media Close, memorialize or leave as is
Devices Where unlock codes are kept
Password manager Which one, and who has emergency access

Keep it all in one place

Your digital inventory works best next to the rest of your important information: print it and keep it with your will, without the passwords. For the paper side, see our important documents checklist, and for the bigger picture, our end-of-life planning checklist. For the medical part of being prepared, get the free ER-Ready Kit: the one-page Emergency Health Summary, the "Where should I go?" guide and interpreter wallet cards, in English and Spanish.

The Ambos Health team

General information, not legal or financial advice. Rules for accessing a deceased person's accounts vary by service and by state.